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Lecture 25 of 62

People don't like surprises

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Section 1: Product Marketing Psychology35 videos

Why obsolete frameworks like the 4Ps and Myers-Briggs stick around

4m

Radical Simplification as a Psychology Trick

4m

Addressing objections through marketing psychology

26m

Finding influencers to generate word of mouth

33m

A simple way to get people to do what you're asking

48m

Incrementalism

5m

How to change people's minds (psychology example)

14m

Generating Word of Mouth

3m

Likeability as a tool for persuasion [case study]

21m

How to change people's minds using Jonah Berger's psychology framework

52m

Addressing objections - continued

8m

Reciprocity Psychology

4m

simple way to change people's minds

7m

Scarcity Psychology in Ecommerce

5m

Visibility Psychology

4m

Don't ask for annoying information upfront

16m

Toilet Paper Psychology

3m

Familiarity, Likeability, and Influence

5m

Flattery Psychology

18m

Be careful about giving air time to negative things

4m

Closure

10m

Associations and Clustering

20m

Cold emails as a demonstration of marketing psychology

10m

Making marketing go viral using psychology

5m

People don't like surprises

20mNow Playing

Persuasion and Influence Psychology

3m

Psychology Case Study - Cheers

11m

Persuasion Example

1m

Psychology Case Study - Agoda

34m

Pricing Psychology

19m

Habit Forming Product Psychology

14m

Ask for commitments

2m

Your Target List & Persona Limitations

2m

Don't convince people to buy what they don't need

1m

Telling investors what they want to hear

9m
Section 2: The Customer Decision Journey3 videos

Customer Journey Part 3

3m

Customer Journey Part 2

3m

Customer Journey Part 1

2m
Section 3: Marketing Psychology within Organizations (Internal)24 videos

The 2 ways people evaluate you

1m

Candor Psychology

1m

How to gain POWER

2m

Task-oriented vs people-oriented psychology

1m

Powerful people

2m

interpersonal skills and 3 communication barriers

2m

Eye contact in the workplace

1m

Don't send mixed signals

1m

Assertive problem solving

1m

Praise publicly and chastise privately

1m

Encourage everyone to talk

2m

Giving critical feedback

1m

How people respond to stressful situations

1m

Engaging with new people

1m

Communicate frequently

1m

Dealing with stress psychology

1m

Be generous!

1m

Listen!

1m

Writing internal emails - part 1

2m

Be silent

2m

Internal phone calls

1m

Writing internal emails - part 2

2m

Ask open-ended questions

1m

Tips

1m